AI<\/a> that are making an impact, including generative AI, which focuses on creating new content. \u201cBack-of-the-napkin content but you don\u2019t even need the content,\u201d she said. \u201cYou just type in what you want to see.\u201d<\/p>\nTo illustrate her point, she said asked AI to create a personal website for her, with the results delivered within seconds. Additionally, she said generative AI is \u201cdemocratizing creativity\u201d by giving billions of users with access to a computer the ability to create.<\/p>\n
Predictive AI uses machine learning to identify patterns in past events and make predictions about future ones, which offers potential in finding disease patterns or helping develop cures for diseases. Finally, Integrated AI, she noted is \u201cbursting into the zeitgeist as we speak,\u201d and connecting our devices with AI.<\/p>\n
For example, Meta recently introduced a beta version of Meta AI, an advanced conversational assistant that\u2019s available on different apps and is coming to Ray-Ban Meta smart glasses. The technology can give users real-time information and generate photorealistic images from text prompts in seconds to share with friends.<\/p>\n
Dirks said she expects digital assistants, such as bots and AI personas, to be everywhere soon, which could change how people relate to one another. \u201cAre AI personas the future of patient and doctor interactions?\u201d she asked the audience.<\/p>\n
Role of AI in healthcare<\/h2>\n
Other changes driven by AI that she sees on the healthcare horizon include tailored care, seamless operations, and next-generation cures. For example, from intake to screening to diagnosis, patients will expect the \u201csame ease, clarity, and functionality of AI in the care experience,\u201d she said. Looking at operations, Dirks said AI can help address the hours and time doctors spend doing paperwork, coding, or writing reports, freeing them up to spend more time with patients.<\/p>\n
However, with the speed and magnitude of AI technology comes the potential for misuse and errors (referred to as \u201challucinations\u201d in AI). Among recent examples she cited was the image of Pope Francis wearing a puffer jacket\u2014a fake or AI-generated image that received a lot of attention on the internet.<\/p>\n
In addition to the ease with which false images or content can be generated, there\u2019s also great potential for misinformation, as AI sources data from the internet, which is driven by likes and clicks and not factual accuracy.<\/p>\n
For example, Dirks said upon learning of a friend\u2019s diagnosis with multiple sclerosis, she turned to AI to help find a treatment, eventually researching a drug that was touted as very effective. However, the further she dug into the research, she said the more she realized the AI was wrong.<\/p>\n
\u201cWhen AI is wrong, it doubles and triples down on how wrong it is,\u201d she said.<\/p>\n
Best practices in AI<\/h2>\n
Her advice: \u201cGo deeper,\u201d and trust your intuition to cut through the biases and misinformation. Furthermore, she said it\u2019s important for users to establish their values and ethical foundation to attract good partners and data. \u201cEthics in this space cannot be a regulatory slap,\u201d she said.<\/p>\n
Calling AI a \u201cpowerful tool,\u201d she acknowledged the discomfort that some may have with it. Still, she said there\u2019s great potential to help healthcare designers innovate and to \u201cthink bigger.\u201d<\/p>\n
\u201cThis moment in AI is time to transition as leaders but also as humans,\u201d Dirks said.<\/p>\n
For more session reviews from the 2023 HCD Conference + Expo in New Orleans, visit\u00a0hcdmagazine.com\/news\/awards-events.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"XLabs CEO Radhika Dirks kicked off the 2023 Healthcare Design Conference in New Orleans with a keynote discussion on AI and how it could transform the healthcare design landscape.<\/p>\n","protected":false},"author":2812,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[528,526],"tags":[],"acf":[],"aioseo_notices":[],"parsely":{"version":"1.1.0","meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"HCD Conference 2023: Harnessing AI\u2019s Potential In Healthcare","url":"http:\/\/healthcaredesignmagazine.com\/news\/hcd-conference-2023-harnessing-ais-potential-in-healthcare\/","mainEntityOfPage":{"@type":"WebPage","@id":"http:\/\/healthcaredesignmagazine.com\/news\/hcd-conference-2023-harnessing-ais-potential-in-healthcare\/"},"thumbnailUrl":"","image":{"@type":"ImageObject","url":""},"articleSection":"Awards + Events","author":[{"@type":"Person","name":"Anne DiNardo"}],"creator":["Anne DiNardo"],"publisher":{"@type":"Organization","name":"HCD Magazine","logo":""},"keywords":[],"dateCreated":"2023-11-14T00:30:12Z","datePublished":"2023-11-14T00:30:12Z","dateModified":"2023-11-28T21:30:50Z"},"rendered":"